ny-mta
We’re Speeding Up Staten Island

Last updated: 10/17/2018

In response to customer feedback and observations on the ground, we are adding 6 new rush hour trips to the SIM6 to alleviate crowding, starting tomorrow morning: During the morning rush, adding SIM 6 trips from Eltingville Transit Center at 5:49, 6:09 and 7:07 a.m.  During the afternoon rush, adding SIM6 trips from 57th Street and Lexington Avenue at 3:40, 4:10 and 4:30 p.m.

The New Staten Island express bus service is here. We've got information to plan your commute, as well as updates on the changes we are making to update stops and routes based on our observations and customer feedback.

This comprehensive redesign includes changes to route names, route paths, and some bus stops that will create faster and more reliable trips between Staten Island and Manhattan, and will help us to meet the changing needs of our customers.

This is the first step in a plan to reimagine the bus network across New York.

 

 

New changes starting October 7th

We’re continuing to make adjustments to tailor the new Staten Island Express Bus network to our customers’ needs based on their feedback and our observations on the ground, including service enhancements to several routes and a new route serving customers going to Battery Park City. These new schedule changes add 38 more weekday trips since the launch as a result of customer feedback and observations on the ground. These improvements will be implemented on October 7. New schedules and timetables are available here.

  • We’re launching a new route: The SIM9, which will start on Hylan Blvd at Richmond Av. It will travel along Hylan until Midland Av, then take Father Capodanno Blvd to the Verrazano Bridge. In Manhattan it will follow the same route as the SIM7 and SIM33. The route will have a similar window of service as the SIM7. Once we implement the new SIM9 service, customers will get a direct ride to West Street and Greenwich Village from Father Capodanno Boulevard, including from the South Beach park-and-ride, where parking spaces are available. It will also offer a faster ride to Manhattan for customers along Hylan Blvd between Richmond and Midland Avs, and more frequent service to Battery Park City.
  •  The SIM4/4c route will be extended to Woodrow Rd & Huguenot Av for trips starting in Midtown from 7:04pm until midnight, giving customers a one-seat ride to that area by eliminating the need for switching to a separate shuttle bus.  The shuttle bus was a temporary improvement to immediately deliver additional service south of Eltingville Transit Center, and this improvement is now being made permanent and more efficient.
  • We’re expanding the window of service on the SIM3c so that evening rush-hour service on that route begins 95 minutes earlier, at 6:25 p.m.
  • We’re adding more morning and evening trips to the SIM7, extending the window of service from Broadway / 14 Street in the evening to 7:30 p.m.
  •  We’re also adding more Manhattan-bound trips on the SIM1, SIM7, SIM15, SIM22, SIM31, SIM32 and SIM34.
  • We are adding more Staten Island-bound trips on the SIM1, SIM2, SIM4, SIM7, SIM31, SIM33, SIM34 and SIM35
  • For customers going to the College of Staten Island in the morning, we’re adding three more trips on the SIM4c leaving Midtown at 8 a.m., 8:50 a.m. and 9:50 a.m.
  • To better align service with customer needs and ridership demand, current low-ridership SIM5x and SIM6x routes will be discontinued. SIM5x and SIM6x customers can take the SIM5 and SIM6, which serve the same stops between Manhattan and Staten Island. The buses and personnel freed up by this change will be used on routes where additional service is in demand.

 

Changes since the new routes launched

Based on customer feedback and observations on the ground, we've made changes to some of our initial routes. We are continuing to review the length of trips and other issues such as overcrowding. We will continue to adjust service when necessary. We're also updating the assets on this page, so maps, timetables, and trip planners will reflect the most up-to-date information.

Changes we’ve made with your input:

  • SIM1c: In the morning, we adjusted service so that there are buses every 20 minutes after 3:50 a.m., with trips at 4:10, 4:30 and 4:50 a.m. In the afternoon, we added a new SIM1c trip out of Central Park South, departing at 2:00 p.m.
  • SIM4c: We’ve added reverse-peak trips to the College of Staten Island, leaving 57th Street at 7:20 a.m. and 7:40 a.m.
  • SIM5x and SIM6x: To increase service, these buses now stop at Hylan/Tysens and Hylan/Lincoln, before stopping at the Father Capodanno Park and Ride, and continuing to Manhattan.
  • SIM6: Two trips were added at 7:20 p.m. and 7:50 p.m., to give commuters options to go home later in the evening.
  • SIM7: We add two trips at 2:30 and 3:00 p.m. to offer more capacity.
  • SIM7: We expanded the length of evening service by 18 minutes, adding a trip that leaves Broadway and 13th Street at 7:18 p.m., stopping at West St and Vesey St at 7:42 before heading into Staten Island.
  • SIM8: We added a 6:00 a.m. Manhattan-bound trip to close a gap in service and maintain a 10-minute interval between buses.
  • SIM10: We’ve added more trips out of Eltingville Transit Center: 4:10, 4:26, 4:41, 4:48 , 4:56 a.m. and 4:58
  • SIM34: Two trips were added at 6:54 a.m. and 7:54 a.m., and the trips in between were adjusted, to provide buses every ten minutes.
  • SIM35: We added two trips at 6:35 p.m. and 7:05 p.m. to give commuters options to go home later in the evening.
  • A shuttle started to run to provide service from Eltingville Transit Center to Woodrow Rd and Huguenot Av between 10:43 p.m. and 2:00 a.m., to provide better service to points on the southern end of the Island.

Major changes to how buses travel in Manhattan

SIM6, SIM22, and SIM26 buses travel south along Lexington Av (instead of 5th Av) during the PM rush.  This change should speed trips on these routes, as well as trips on the routes that will remain on 5th Av.

SIM6 now stop at: 

  • 57 Street at Madison Av
  • Lexington Av at 52 St
  • Lexington Av at 46 St
  • Lexington Av at 41 St
  • Lexington Av at 33 St
  • Lexington Av at 27 St

SIM22 and SIM26 now stop at: 

  • Lexington Av at 52 St
  • Lexington Av at 46 St
  • 42 St at Madison Av

Here's a breakdown of what stops to look for on your commute.

Route Former Stop New Stop

SIM22, SIM26

57 St/Madison Av

57 St/Lex Av

SIM22, SIM26

5 Av/54 St

57 St/Lex Av or LexAv/52 St

SIM6

5 Av/51 St

Lex Av/52 St or Lex Av/46 St

SIM22, SIM26

5 Av/46 St 

Lex Av/46 St

SIM6

5 Av/41 St 

Lex Av/41 St

SIM6

5 Av/35 St 

Lex Av/33 St

SIM22, SIM26

42 St/5 Av

 42 St/Madison Av

SIM6

23 St/Broadway

Lex Av/27 St

SIM6

23 St/Park Av

Lex Av/27 St or 23 St/2 Av

 

Plan Your New Commute

We've updated MYmta with info about the new routes. Here's how to see what your new commute will be:

  1. Visit new.mta.info to use our "Plan a Trip” tool.
  2. Enter your starting address in the "From" field and your destination in the "To" field. Use your home address rather than a parking lot or your current bus stop.
  3. Select "Change Time" to set the date and your departure time. Set the date for Monday, August 20th, and the departure time to whatever time you usually start your trip.
  4. Open “Travel Preferences”  and click inside the box to enable "Express Bus" (That's off by default, since most people don't take express buses).
  5. Click "Plan My Trip" to get your new options.

Do you use Google Maps or another trip planning tool? We've also published data in our open data portal. 

 

New Maps and Timetables

Below you can click through for maps and timetables for the new SIM routes. 

System Map

 

Specific Route Maps and Timetables

The table below shows which new SIM routes replace old X routes. Route names are not simply going from “X” and a number to “SIM” and a number. If you ride the X4 today, your best route option may be the new SIM1, SIM5 or SIM7 not the SIM4.

 

x = Park-and-Ride route. Non-stop.
c = Off-peak & weekend, combination Midtown & Downtown service.
*SIM7 & SIM33 service to 14 St via West St.

Previous Route Route Options to Downtown Manhattan Route Options to Midtown Manhattan
X1 SIM1 / SIM7* / SIM1c SIM10 / SIM22 / SIM1c
X2   SIM6 / SIM10
X3 SIM1 / SIM5 / SIM7*  
X4 SIM1 / SIM5 / SIM7*  
X5   SIM6 / SIM10 / SIM22
X7 SIM5 / SIM7* / SIM9 SIM6 / SIM10
X8 SIM5  
X9 SIM7* SIM6 / SIM10
X10 SIM32 / SIM33* / SIM35 / SIM3c / SIM4c SIM3 / SIM31 / SIM3c / SIM4c
X11 SIM32  
X12 SIM34 SIM3 / SIM30
X14 SIM35 SIM3 / SIM30
X15 SIM15  
X17 SIM2 / SIM4/4x / SIM1c / SIM3c / SIM4c SIM8/8x / SIM22 / SIM23 / SIM24 / SIM1c / SIM3c / SIM4c
X17A SIM4/4x  
X17J   SIM8/8x
X19 SIM2  
X21   SIM22
X22   SIM25 / SIM26
X23   SIM8/8x / SIM23 / SIM24 / SIM25 /
X24   SIM8/8x / SIM23 / SIM24 /
X30   SIM30
X31   SIM31
X42   SIM3 / SIM30

 

Meet with a local customer support team

As we continue to observe and make adjustments to this new service, we remain committed to helping everyone find their best route, and listening to customer feedback. Customer ambassadors will be on hand to assist you with any questions you may have or to pass along your comments so we can continue to improve your ride.

 

Submit questions or comments

If you haven't found answers to your questions or have comments on our changes, you can submit feedback via mta.info. We get a lot of questions, but will try to respond within seven days.

If you need assistance planning your commute, tweet us @NYCTBus or call 511, 6 a.m. to 10 p.m. daily to speak with one of our customer service representatives.

 

The reason for new routes

 

The new network offers customers travel times that are close to, or faster than, their trips today. This is a change, but it's a change that will improve commutes and quality of life across Staten Island. The new routes will address slow speeds and unreliability. The routes will concentrate service where possible to streets with bus priority. They will be, on average, shorter and spend less time on Manhattan streets. They will have fewer turns, and more space between bus stops.

Under the refined plan, riders will enjoy:

  • Simplified service to Manhattan
  • More direct routes on Staten Island
  • Fewer stops to speed up trips
  • Expanded off-peak and weekend service to Manhattan
  • Streamlined routing to either Midtown or Downtown Manhattan

Data analysis and input from more than 3,000 riders led to the creation of the redesigned network. Input from bus operators, elected officials, and local community leaders also played a part. We've put together maps to help you better understand the new routes and schedules.

 

Background on this project

Staten Island's express bus service started in the 1960s. Since then, population, work trends, and the number of cars on the road have shifted. For a while, changes to the network happened piecemeal. In 2015, the MTA launched a comprehensive study to find out the best way to improve the network and provide better service.

Reimagining Bus Report

In May 2017, the MTA issued its "Reimagining Express Buses" report as part of the Staten Island Bus Study. The report recommended redesigning of the express bus network to make trips to and from Manhattan faster and more reliable. We started exploring ways to make these improvements reality.

Read the Reimagining Bus Report

Engagement Process

The release of the report was only the first step. During 2017 and 2018 we engaged with bus riders and residents of Staten Island. That helped us refine and change our plan. Customer feedback for these improvements has been positive. In a survey of more than 1,000 express bus riders, 76 percent of respondents supported the project. Customers also provided meaningful input that helped us further refine the redesign.

 

The Future

Learn more about our transformative vision for the bus network across New York. Read our Fast Forward Plan.